INTERNATIONAL SHIPMENTSUpdated 2 months ago

If your package was marked as delivered but you have not received it yet, please first contact your local post office to see if it is being held there. If an international order has not been located after 7 days, please reach out to our Customer Happiness team with your order number for assistance.

It is not usual for international orders to appear to have a tracking update delay while traveling globally. If you do not see a tracking update after 15 business days, please reach out to our Customer Happiness team for assistance.