All packages will be sent DHL International Shipping - Economy or DHL International Shipping - Standard. Rates will be determined by dimensional weight estimate and flat rate box capacity. We have a shipping calculator at checkout! Once you have adde

All packages will be sent DHL International Shipping - Economy or DHL International Shipping - Standard. Rates will be determined by dimensional weight estimate and flat rate box capacity.&#xA0;We have a shipping calculator at checkout! Once you have added everything to your cart, add your address in for an estimated shipping cost. Please note, it is your responsibility to pay all tariffs, duties and taxes.&#xA0;

SHIPPING METHODS

We currently ship to Austria, Australia, Belgium, Bosnia & Herzegovina, Canada, Costa Rica, Croatia, Denmark, Finland, France, Germany, Greece, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Kazakhstan, Malaysia, Netherlands, New Zealand, Norway

We currently ship to Austria, Australia, Belgium, Bosnia &amp; Herzegovina, Canada, Costa Rica, Croatia, Denmark, Finland, France, Germany, Greece, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Kazakhstan, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Thailand, and United Kingdom.&#xA0;We also ship to Czech Republic&#xA0;although they are still experiencing service delays.*We are temporarily unable to ship to Israel, Brazil, Brunei, Israel, Malta and Russia due to the current service impacts related to current events. We are looking for alternative shipping options, but in the meantime, orders can be placed via a freight forwarder. We apologize for any inconvenience this may have caused and thank you for understanding. Brazil Update:&#xA0;We are currently working with our carriers to allow us to ship to Brazil again. We hope to have a solution soon. Thanks for being patient with us! For more information, please visit the <a title="USPS International Service Alerts" href="https://about.usps.com/newsroom/service-alerts/international/welcome.htm" target="_blank" rel="noopener" style=" text-decoration: none;">DHL website</a> for service updates.&#xA0;

SHIPPING DESTINATIONS

DHL International Shipping - Economy or DHL International Shipping - Standard. Rates are shown at checkout and will be determined by destination and dimensional weight estimates. Please note, it is your responsibility to pay all tariffs, duties and t

DHL International Shipping - Economy or DHL International Shipping - Standard. Rates are shown at checkout and will be determined by destination and dimensional weight estimates.&#xA0;Please note, it is your responsibility to pay all tariffs, duties and taxes.&#xA0;

SHIPPING COST

International shipments vary based on duties and customs. If your package has not received a carrier update for 30 days or more, please contact our Customer Happiness team and they can assist you. Often times international orders will be marked as "c

International shipments vary based on duties and customs. If your package has not received a carrier update for 30 days or more, please contact our Customer Happiness team and they can assist you. Often times international orders will be marked as &quot;collect for pick-up&quot;. Your order is likely being held at your local post office. They will be able to provide more information about your package.Disney Products: As much as we would love to, Disney&apos;s licensing agreement does not permit us to ship Disney items internationally (with the exception of Canada). We do apologize for the inconvenience. Stay tuned for more amazing collections coming that will be available internationally.

ADDITIONAL INFORMATION

*Holiday Hours*
Customer Service will be unavailable on 12/24–12/25 and 12/31–1/1
Thank you for your patience, and happy holidays!

We are happy to help! 
EMAIL: customerservice@happybrands.com
PHONE: 1 (866) 913-3895
CHAT: M-F 7am-2pm PT

Happy Planner

INTERNATIONAL SHIPMENTS

SHIPPING

How can I track my order?

Can I cancel, edit, or adjust my order after placing it?

I placed an order but didn’t get a confirmation email.

I forgot to use my discount code—what can I do?

Can I combine multiple discounts or promo codes?

I’m a new customer—how can I get a discount on my first order?

Do you offer discounts for teachers, military, nurses & more?

Can I get a retroactive discount or price match?

ORDERS

ORDER CANCELLATIONS

DOMESTIC US SHIPMENTS

EXPEDITED SHIPMENTS

STANDARD SHIPPING

EXPEDITED SHIPPING

WHEN WILL MY ORDER SHIP?

DOMESTIC SHIPMENTS

LOST PACKAGES

What types of payment do you accept?

How do installments by Afterpay work?

PAYMENTS

What are Custom Planners and how does it differ from other planners offered?

I added my Custom Planner to my cart, but I want to change the cover I chose. How do I do that?

Can I modify, update or cancel my Custom Planner order after it has been placed?

How long will my order take to process and ship out if I purchased a Custom Planner?

I just received my order! How do I put my Custom Planner together?

Do the 2 bonus months in the Custom Planner include weekly pages or just the monthly layout?

What are specialty packs, and can I purchase multiple or additional sheets later?

I purchased multiple specialty extension packs with my Custom Planner. Will it all fit together in my planner?

Can I purchase just the cover, pages, or extensions on their own?

I received an email that my Custom Planner has shipped. Why does my order status show that only part of my order has shipped?

My custom planner shows delivered but I did not receive it. What next?

I just received my Custom Planner and part of my order is damaged/missing. Can I receive a replacement?