RETURNS
What is your return policy?
You may return unused, like-new, non-downloadable merchandise in its original packaging within 30 days of your purchase date for a full refund. A few important notes about returns:. Return postage is not covered, and original shipping fees are non-re
What if my item arrives damaged or defective?
Oh no! We’re so sorry if your item didn’t arrive in perfect condition. If you receive a damaged or defective product, please visit our Happy Returns Hub to start the return request process. When submitting your return, you will need:. Your order numb
Can I return an item I bought from another retailer?
Items purchased through other retailers (online or in-store) must be returned directly to the store or website where you bought them. We’re only able to process returns for purchases made on thehappyplanner.com. If you have questions about a retailer
What is the Happiness Guarantee?
45-DAY HAPPINESS GUARANTEE. At Happy Planner, we stand behind our products and quality controls. If you are not satisfied with one of our products you purchased from us or one of our authorized sellers, you may request a refund or replacement produc
How do I return an item?
We hope you love your order. If something isn’t quite right, we’re here to help. Most unused, non-final sale items can be returned within 30 days of purchase for a full refund (excluding shipping and processing fees). Start your return easily through